Top Rated Dealer Reviews Plainfield, IN

Obadiah M - 2020 Nissan Altima

This was the best dealership I’ve ever been too. The staff was very friendly and payed close attention to what I was interested in, rather than just trying to sell my any car off the lot. I Immediately felt comfortable and any questions I had were gladly answered. The entire process was transparent and honest. I didn’t feel pressured into buying anything and the car I left with is great. No hidden problems in the car and I felt very confident in the car thanks to them. I still contact them if I have any questions and the customer service is the best I’ve experienced from a dealership. I’ve recommended Excel Motors to family and friends and would definitely recommend to people looking to leave the dealership happy!

(Review from August 2023)

5 Star Review!

Mike B - 2011 Toyota Tundra

These guys are great!! They searched for what I was looking for and found it clear across the country! Had it shipped and I’m now enjoying my new ride!!!
The staff was extremely helpful and very friendly! Highly recommend trying these guys out if you’re looking for a used vehicle!

(Review from August 2023)

5 Star Review!

Nyla T - 2012 Jeep Liberty

In the process of finding a car Excel Motors met beyond my expectations. Thank you for helping me pick out my new Jeep. If you’re looking to buy a used car, they help make the process easy and worth while. Anytime I had an issue they quickly came up with the solution and were hands on any fixes needed.

(Review from July 2023)

5 Star Review!

Kelly H - 2011 Ford Escape

This was my first time buying a vehicle that didn’t come from my family, but it still felt like I bought a car from my family. There wasn’t any sales pressure at all. I test drove it, I loved it (I loved the price!), I bought it. Excel also has a vast, budget friendly inventory with lots of makes and models. The cars I test drove were clean and well maintained. Al was very friendly and professional. He was accommodating and even maintained communication with me well after I purchased my new car. He also helped me out a ton by setting up an extended warranty. Chelsea was great too. She helped me get my titling and registration processed. Thank you, Excel for your hard work and for making my car buying experience smooth and easy!

(Review from July 2023)

5 Star Review!

Paxton R - 2013 Subaru Impreza STI

This place was very very friendly, and they did a very good job. I was able to get my DREAM car without having to break a sweat. They all made it so quick and easy to trade my car, and hop into another one. Thank you guys for being so helpful, and I LOVE MY WRX STI!!!!

(Review from July 2023)

5 Star Review!

Wayne F - 2011 Chevrolet Impala

My experience with excel motors was very pleasant. I was not forced or swindled into purchasing a vehicle that they wanted me to buy. Chelsea and Al worked really hard to find a bank that would finance me. In which that hard work paid off for me and them. When I purchase another vehicle I would definitely head to Excel motors. Thank you and I appreciate all your help shout outs to Chelsea and Al, YOU ROCK!!

(Review from June 2023)

5 Star Review!

Ashley J - 2009 Mini Cooper

Overall I had a pretty good experience working with Al and Chelsea. There was really good communication from them from the first time I reached out. I live about 2 hours away so it was really important that I wasn’t wasting my time (and gas) to get there. They answered a lot of my questions and sent me a video of the vehicle ahead of time. I think everyone always wishes that they paid less for anything, but I feel good about the deal we were able to reach! If I was ever looking for another vehicle I would definitely be willing to do business with them again. Also love that they are a family owned business!

(Review from June 2023)

5 Star Review!

Christian P - 2013 Jeep Grand Cherokee

By far the best dealership I've ever been to. I was blessed with a beautiful new car with the helps of Tyler and Chelsea, which was absolutely helpful and wonderful people in general. Top Notch Service! Getting setup and going through process was a breeze. Thanks again! Humbled...

(Review from June 2023)

5 Star Review!

Josh K - 2009 Ford Fusion

Great customer service! Friendly yet professional staff that will help you find a car you love, and that you can afford. Unlike most dealerships that constantly try to upsell you, they listen and work within your budget to find a great set of wheels.

(Review from June 2023)

5 Star Review!

Joann E - 2018 Ram 1500

I have been looking for a truck for almost a year. CARFAX, driving around to different dealerships, fb marketplace. Just over whelmed w all of it.
We decided to go look at more dealerships bc I had been online for a month straight still looking and thought, I just need to see it in person. Everywhere we went, we were frowned upon. No one wanted to take the time out bc we were in a beat up old truck that’s almost embarrassing for anyone to drive !!
We walked the whole dealership lot and NOT ONE PERSON came out. So we went in … At least 7 ppl in their offices, cubicles or whatever you call them and not one person said one word to us!! I’m not kidding … AMC!
The next place sent a 15 year old kid to try to talk about smthn he knew nothing about… every question he had to go in the back and shut the door and ask then 10 min later come out and still have no answer. Talk about aggravated!!
But no one gave us the time of day and that’s super important especially bc we’re older and just want the good customer service… not to mention we could’ve paid cash for at least 3 of their most expensive cars they had on the lot !!! Just sayin ….
When we pulled into Excel, a guy came out, put his hand out and said hi I’m Tyler, what can I help you w today … and he (other than hanging onto your DL tightly) walked thru every step w us. He worked w us and was patient… Chelsea in the front was super wonderful and just a very welcoming person. She’ll even let you kick off your shoes and stay awhile …!! Their customer service is amazing and they are ppl persons !
You won’t find that w in 20 miles to either side of them especially if you want to deal w a real live person ! They’re wonderful and I LOVE MY TRUCK !!

(Review from June 2023)

5 Star Review!